FAQ
Frequently Asked Questions (FAQ)
1. What does AKSTOREGT sell?
We offer a wide range of products including clothing, sneakers, accessories, electronics, beauty products, home goods, and more. Everything is hand-picked and sourced from the U.S.
2. Do you ship internationally?
Yes! We primarily ship to Guatemala, but if you need items shipped elsewhere, contact us at akstoregt@gmail.com and we’ll do our best to assist.
3. How long does shipping take?
Shipping times vary depending on the order and location. On average, once your order is shipped, it takes 7–14 business days to arrive in Guatemala.
4. Do you offer refunds or returns?
No. All sales are final. We do not offer refunds or returns. Once your package is shipped, it is the responsibility of the shipping company. Please double-check all details before purchasing.
5. How can I track my order?
Once your order is shipped, we will provide you with a tracking number via email or WhatsApp so you can follow your package's journey.
6. How do I place a custom order?
If you're looking for something specific, send us a message on Instagram @akstoregt or email us at akstoregt@gmail.com with details. We’ll find the product for you and send a price quote.
7. How can I contact customer service?
Email us anytime at akstoregt@gmail.com. We respond within 24 hours.